OnVerb User Data Security Guidelines

OnVerb User Data Security Guidelines

Introduction

At OnVerb, we believe that a secure system is the one where both the service provider and its users are actively involved in the data security process. Our platform is fortified with advanced security measures to protect your data, but the role of the user is fundamentally important. This document outlines the best practises and educational tips we provide to enhance user participation in safeguarding their data.

Your Role in Data Security

Understanding the significance of data security and the proactive steps you can take as a user is fundamental to ensuring the integrity of your interactions with OnVerb.

Strong Password Creation and Management

A robust password is your first line of defence. We encourage you to:

  • Use a mix of uppercase and lowercase letters, numbers, and symbols.
  • Avoid common phrases or easily guessable passwords such as “password” or “123456”.
  • Consider using a passphrase, which is a sequence of words that creates a longer password for increased security.
  • Keep your passwords confidential and do not share them with anyone.
  • Change your passwords regularly.
  • Utilise password management tools to keep track of different passwords securely.

Recognising and Avoiding Phishing Attempts

Be vigilant about phishing—a technique used by cybercriminals to trick you into revealing personal information.

  • Be cautious of emails or messages requesting sensitive information, even if they appear to be from OnVerb or known contacts.
  • Check the email address of the sender to ensure it matches the official domain of the service they claim to represent.
  • Look out for grammatical errors and suspicious links within messages.
  • Do not click on links or download attachments from unknown or unsolicited emails.
  • Contact OnVerb support directly through official channels if you receive a suspicious message claiming to be from us.

Maintaining Device Security

The safety of your device contributes significantly to overall data security.

  • Keep your operating system and software up-to-date to protect against the latest threats.
  • Install antivirus software to scan for malware and other malicious programs.
  • Secure your personal Wi-Fi networks, and be cautious when using public Wi-Fi for conducting sensitive transactions.

Understanding OnVerb’s Privacy Features

Familiarise yourself with the privacy features OnVerb offers, such as:

  • Using encryption tools for sensitive communications.
  • Accessing and exporting your data on OnVerb for personal backups.

Reporting Security Concerns

If you suspect a security breach or identify a potential vulnerability within OnVerb:

  • Report it immediately to our support team.
  • Avoid spreading information about the vulnerability until it has been evaluated and addressed by our security team.

The protection of your data relies on both the advanced technology OnVerb implements and the informed actions you take. We encourage all users to follow these guidelines to contribute to a secure digital environment. By working together, we can facilitate a safe, secure, and trustworthy space for utilising AI technologies.

Ongoing Education

We are committed to continuous education on data security best practises. OnVerb will update and communicate any new developments or recommendations to ensure our user community remains well-informed and prepared to safeguard their data.